First Data International - Integration Project

About

First Data Corporate Sales are responsible for the sales of First Data’s extensive range of payment processing services to financial institutions and major corporations

A typical sale might take 6-18m to bring to fruition and will originate from existing customers and business development efforts.

Complexity

Medium to High

Integration to corporate website was straightforward. Downstream integration to other legacy systems introduced some complexity due to the lack of clear standards. Downstream integration included exchanging specific data with legacy project management system, and integration of project and invoice details with Finance system

Services Delivered

  • Technical resources to define, develop, and deliver the integration
  • Professional services to review existing data sources – build process flow of data from the field through to Board sales reports

Outcomes

Integration has allowed First Data Corporate Sales to streamline business processes and eliminate a number of manual intervention points.

Key performance information is available faster and is more reliable

 

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